
The Lighthouse Project was part of The Bridge - Homelessness to Hope until the end of 2025. We walked alongside people who had experienced homelessness, or were at risk of losing their home, by matching them with trained volunteers who offered consistent, one-to-one support. Through weekly or fortnightly conversations over six months to a year, we helped people begin to create meaningful and lasting change in their lives.
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Our work was rooted in a psychologically informed, person-led, and strength-based approach. This meant that people were in control of their own journey, shaping the support they received and deciding what mattered most to them. We believed that change happened best when people were heard, respected, and empowered.
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Many of the people we supported carried the weight of significant challenges and past trauma. Social isolation, substance use, learning disabilities, neurodiversity, and ongoing physical or mental health problems were common experiences. Too often, these challenges had left people feeling unheard, unsupported, or alone.
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Yet the people at the heart of The Lighthouse Project were never defined by their difficulties. They were resilient, thoughtful, and full of potential. Each person brought their own strengths, skills, and hopes for the future. Our role was to help nurture confidence, support personal goals, and remind people of their own value as they worked towards a more stable and hopeful future.
“I got a sense of how much people value being listened to, especially when they're 'in the system' - the person I supported seemed quite surprised I would sit and listen to him.”
Outcomes & Successes

Everyone who completed 6 months or more felt respected, understood and cared for, and felt they had practical help to achieve their goals.

Our most commonly reported outcomes were that people felt more confident, had better emotional wellbeing, and had more supportive people around them
Everyone who completed 6 months or more felt that their time on the project had been either positive or very positive.
100%
100% of volunteers felt they had enough support from staff.

All volunteers and everyone who received support from the Project said they would recommend it to others.
