FAQs

We've put together some responses to the questions you ask us the most.

1. What do you need for donations/where can I drop them off?

 

Clothes

 

Due to a shortage in storage space, we are currently only accepting men's clothing. In particular items such as jogger bottoms, jeans, coats, jumpers, t-shirts, new underwear, socks and trainers.

 

View our Amazon Wish List for a view list of items that we are currently in need of.

 

We do not accept donations of used bedding e.g. duvets, pillows, bed sheets or used underwear.

Food

Food donations are also always needed, either by someone who is homeless or to cook meals for the guests that attend the sessions.

 

Check out our Food Wish List for a full breakdown of the food items we need.

 

Any items can be dropped off to us at The Hope Centre, 43 Melton Street, Leicester, LE1 3NB.

Please, call us on 0116 222 1161 to confirm your donation with us before dropping it off.

 

2. I need advice, can I speak to someone?

Yes, of course. Our team at The Bridge are always happy to speak to anyone in need.

 

Please, call 0116 222 1161 if you would like to speak with someone or to arrange an appointment with one of our Caseworkers.

Alternatively, please email hello@bridgeleicester.org with your enquiry.

3. What are your opening times?

Office Hours: Monday to Friday 8 am - 4 pm.

Session Times: Monday, Tuesday, Thursday and Friday 10 am - 2 pm.

 

4. What services do you provide?

 

The Bridge provides a safe space for people to:

  • Wash and Dry Clothes

  • Shower

  • Access WIFI and Computers

  • Get Clothing and Toiletries

  • Eat a Hot Meal

  • Attend Therapeutic/Creative Sessions

   

Our caseworkers can also support you and give you advice with the following:

 

  • Housing Applications

  • Benefit Applications

  • EU Settlement Scheme Applications

  • Connecting you with a GP or Dentist

  • Job Applications/Writing a CV

  • Accessing Mental Health and Wellbeing Support

To receive one-to-one support you will need to make an appointment with one of our caseworkers.

 

Please, call 0116 222 1161 to book an appointment.

 

5. How can I fundraise for The Bridge? 

 

Whether you want to fundraise on your own or with friends, or get your school, work or faith group involved, there are so many fun and easy ways to raise money in aid of The Bridge and the people we support. Check out our Fundraising page for inspiration.

 

Already have an idea? You can either visit The Bridge's Virgin Money Giving page to set up the fundraiser yourself or speak to a member of the team about your fundraiser via 0116 222 1161 and we'll gladly help you plan it and set it up.

6. What are the monetary donations used for?

As a charity we have two different types of income – restricted and unrestricted.

 

Restricted can only be used for designated purposes such as staff salaries and specific projects. Whereas unrestricted, which are what donations are classed as, can be used for the general running costs of the charity, such as the food for breakfast & lunchtime meals, utilities and anything else we need to support our guests.