Leicester-based homelessness charity, The Bridge Homelessness to Hope, has appointed Keith Neville as a new Case Manager. Keith will provide support and mentoring for service users from the city’s homeless community.
In his new role, Keith will be responsible for introducing a new trauma-based Psychologically Informed Environment (PIE) approach to interactions with homeless guests. He will also be a daily point of contact, assist other case workers, line manage the charity’s team, support the mentor co-ordinator, and liaise with Leicester City Council’s Housing Department and other external service providers.
Prior to joining The Bridge Homelessness to Hope, Keith Neville was a Mental Health Recovery Worker at Turning Point, the integrated substance misuse service for Leicester, Leicestershire and Rutland.
“The Bridge Homelessness to Hope is a passionate charity with a real team ethos. I’m looking forward to helping the team to roll out the new PIE environment to continue to build trust and rapport with our guests."
Keith Neville
